Ekrin Athletics logo
Ekrin Athletics logo

All articles

Warranty Information For Ekrin Bantam Massage GunUpdated 13 minutes ago

Bantam Massage Gun Warranty – Ekrin Athletics

At Ekrin Athletics, we stand behind the quality and durability of every product we make. Your Bantam Massage Gun comes with a warranty designed to give you peace of mind—because your wellness journey should be worry-free.


📦 What the Warranty Covers

Your Bantam includes a limited warranty that protects against defects in materials and workmanship under normal use.

✅ Covered:

  • Mechanical or electrical malfunctions

  • Battery performance issues not caused by misuse

  • Charging or power-related defects

  • Faulty components or build quality concerns

❌ Not Covered:

  • Damage caused by misuse, abuse, or accidents (e.g., drops, water exposure)

  • Normal wear and tear (e.g., scratches, cosmetic fading)

  • Third-party repairs or modifications

  • Use of incompatible chargers or accessories

  • Damage from not following proper care or charging instructions


🕒 Warranty Duration

Your Bantam is backed by a lifetime limited warranty for all registered customers.
Registration must be completed on the official Ekrin Athletics website within 30 days of purchase.


📝 How to File a Warranty Claim

If you experience an issue covered under warranty:

  1. Contact our support team via email or through our contact form.

  2. Provide the following:

    • Order number or proof of purchase

    • Product serial number (located on or inside the packaging)

    • A description of the issue

    • Photos or videos if applicable

Our team will review your claim and guide you through the next steps.


🚚 Returns & Replacements

If your product qualifies for a warranty replacement:

  • You may be asked to return the defective unit.

  • Replacement units are typically shipped within 3–5 business days after approval.

  • Our support team will provide full return shipping instructions if needed.


🧘 Enjoy Worry-Free Wellness

Your satisfaction is our priority. The Bantam was designed to be durable, dependable, and ready for daily use—supported by a warranty that protects your investment for the long term.

Was this article helpful?
Yes
No