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How do I make a Warranty Claim?Updated 3 days ago

If you need to make a warranty claim on your product, please fill out our warranty claim form, which you can find here: https://www.ekrin.com/pages/warranty

You will need to provide your contact information, order number, date, location of purchase, and the issue with the device. Pictures and videos of the device's malfunction are also requested.

* Remember that attempting to open or repair the device yourself will void the warranty, so it's best to reach out to our customer service support after troubleshooting your device.

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