How to Care for Your Ekrin B37S Massage GunUpdated 2 months ago
Maximize Performance and Extend the Life of Your B37S
Your Ekrin B37S Massage Gun is designed for power, performance, and everyday reliability. With just a few simple habits, you can keep your device running at its best for years to come.
💧 Cleaning Your B37S
1. Wipe Down After Each Use
Use a soft, slightly damp cloth to clean the massage gun body and attachments. This removes sweat, oils, and debris after use.
2. Avoid Harsh Cleaners
Do not use alcohol, abrasive cleaners, or solvents. Use mild soap and water on a damp cloth for attachments if needed.
3. Clean Attachments Separately
Detach each attachment before cleaning. Wipe or rinse gently, then allow everything to dry fully before reattaching.
🔋 Charging & Battery Care
1. Use the Included Wall Charger
Charge your B37S using the supplied adapter (110–240V input, 26V DC output). Avoid third-party or incompatible chargers.
2. Don’t Overcharge
Unplug once fully charged. The B37S is protected against overcharging, but regularly leaving it plugged in may reduce long-term battery health.
3. Recharge Every 1–2 Months
If not used often, give the device a full charge every month or two to keep the battery in good shape.
📦 Storage Tips
1. Store in a Cool, Dry Environment
Avoid hot cars, humid bathrooms, or cold garages. Keep it indoors in a temperature-controlled space.
2. Use the Travel Case
The included case protects your device and attachments from damage. Always place items in their proper spots.
3. Keep It Away from Water
Do not use or store the B37S near sinks, showers, or other wet areas. Moisture can damage the motor or electronics.
⚙️ Maintenance Reminders
1. Inspect for Debris
Check the attachment ports and heads for hair, lint, or other debris that could affect performance.
2. Listen for Irregular Sounds
If you notice unusual noise or vibration, stop use and inspect the attachment fit. Try reseating or swapping heads.
3. Insert Attachments Correctly
Insert the attachment and turn until it locks into place.
🛠️ Troubleshooting & Warranty
If your B37S isn’t working as expected, our support team is here to help. The device is backed by a lifetime warranty covering manufacturing defects and performance issues under normal use.
For help with troubleshooting, replacements, or repairs:
📧 Email us at [email protected]
📄 Or submit a claim through our Warranty Claim Form
✅ Quick Care Checklist
Wipe down the massage gun and attachments after each use
Only use the included AC/DC wall charger
Unplug once fully charged to preserve battery life
Store in a cool, dry place using the travel case
Keep ports and attachment heads free of debris
Insert attachments by turning to lock—never force them straight in
Reach out to support if any performance issues arise
Taking care of your Ekrin B37S is simple and quick—but it makes all the difference. With regular care and proper handling, your device will stay powerful, reliable, and ready whenever you need it.