How to Care for Your Ekrin Kestrel Massage GunUpdated 12 days ago

Maximize Performance and Extend the Life of Your Kestrel

Your Ekrin Kestrel Massage Gun is built for power, precision, and long-term reliability. A few simple care habits go a long way in keeping your device performing at its best for years to come.

💧 Cleaning Your Kestrel

1. Wipe Down After Each Use
Use a soft, slightly damp cloth to clean the body and attachments. This removes sweat, oils, and lotions after use.

2. Avoid Harsh Chemicals
Never use alcohol, abrasive cleaners, or solvents. Stick to mild soap and water for cleaning the attachments.

3. Clean Attachments Separately
Detach massage heads before cleaning. Most can be gently rinsed or wiped—ensure they’re fully dry before reattaching.

🔌 Charging & Battery Care

1. Use USB-C PD Chargers Only
The Kestrel supports USB-C Power Delivery. For best performance, use a high-quality PD-enabled charger (18W or higher).

2. Don’t Overcharge
Unplug once fully charged. While overcharge-protected, leaving it plugged in long-term may affect battery longevity.

3. Charge Periodically
If unused for a while, recharge the Kestrel every 1–2 months to maintain battery health.

📦 Storage Tips

1. Store in a Cool, Dry Place
Avoid extreme temperatures—don’t leave it in hot cars or cold garages. Keep it indoors and away from moisture.

2. Use the Carrying Case
The case protects both the device and attachments. Always place accessories in their designated spots to prevent wear.

3. Keep It Dry
Avoid exposure to water, showers, sinks, or damp environments. Moisture can damage internal components.

⚙️ Maintenance Reminders

1. Check for Debris
Regularly inspect the attachment port and heads for dust, lint, or hair that could affect performance.

2. Watch for Unusual Sounds or Vibration
If the device sounds different or feels imbalanced, stop use. Often this is caused by a loose or misaligned attachment.

3. Insert Attachments Properly
Align attachments straight with the port and insert gently. Forcing them at an angle can damage the locking mechanism.

🛠️ Troubleshooting & Warranty

If something isn’t working right, don’t worry—your Kestrel is backed by our lifetime warranty. Contact our Support Team for help with troubleshooting, repairs, or replacements.

✅ Quick Care Checklist

• Wipe down the device and attachments after each use

• Use USB-C PD chargers only; unplug when fully charged

• Store in a cool, dry place inside the carrying case

• Keep attachment ports clean and free of debris

• Reach out to support if you notice performance issues

Caring for your Kestrel is simple—but essential.
With just a little routine maintenance, your massage gun will stay ready to perform at its peak—whenever and wherever you need it.