🔌 How to Charge Your Ekrin B37S Massage Gun

Keeping your B37S charged ensures it’s always ready to relieve tension, speed up recovery, and support your wellness routine. This guide walks you through proper charging steps, what to expect from the battery, and how to troubleshoot common charging issues.

⚡ What Kind of Charger Does the B37S Use?

The Ekrin B37S uses an AC/DC wall adapter with the following specs:

Input: 110V–240V AC
Output: 26V DC
Plug Type: Type A (used in the US, Canada, Mexico, Japan)

🧠 Note: Only use the original Ekrin charger to avoid damaging the device or battery.

🔋 How to Charge the B37S

Turn Off the Device
Ensure the massage gun is powered off before plugging it in. Charging while the device is on may prevent proper charging.
Plug In the Adapter
Insert the charging cable into the charging port on the bottom of the B37S handle. Plug the adapter into a standard wall outlet.
Check the Indicator Light
A light on the control panel will illuminate during charging:

Flashing Blue Light: Charging in progress
Solid Blue Light: Fully charged

If the light doesn’t turn on, confirm the wall outlet and charger are functioning properly.

Unplug When Fully Charged
Charging from empty to full typically takes around 2–3 hours. Unplug the device once fully charged to preserve long-term battery health.

🔌 Charging Tips

Use only the official Ekrin charger supplied with your B37S.
Avoid charging in hot or humid environments.
If storing the massage gun long-term, keep the battery level at around 30–70%.

❓ Troubleshooting Charging Issues

Problem: The massage gun won’t charge.
Try This:

Confirm the charger is firmly inserted into both the wall outlet and the device.
Test the charger on a different outlet.
Inspect the charging port for dust or damage.
Try a replacement adapter if available.

Problem: Battery drains quickly.
Try This:

Ensure the device is fully charged before use.
Use lower speed settings to extend runtime.
Contact support if battery life continues to decline.

🔁 Can I Use the B37S While It’s Charging?

No. For safety reasons, the B37S will not operate while connected to the charger. Always unplug before turning it on.

Keeping your B37S properly charged is key to reliable, long-term performance. If you ever run into problems, our support team is here to help.