How to Charge Your Ekrin 365 Massage GunUpdated a month ago
Charging Your Ekrin 365 Massage Gun
Keeping your Ekrin 365 Massage Gun charged ensures it's always ready—whether you’re recovering after a workout or relieving daily tension. This guide covers how to charge your device properly, maximize battery life, and avoid common charging mistakes.
🔌 How to Charge Your Ekrin 365: Step-by-Step
1. Turn Off the Device
Always make sure the massage gun is powered off before charging. This ensures safe and efficient charging.
2. Use the Included USB-C Cable
Connect the provided USB Type-C cable to the charging port at the base of the handle.
⚠️ Tip: Always use the original Ekrin cable or a certified high-quality USB-C cable to avoid potential damage.
3. Connect to a Power Source
Plug the other end of the cable into one of the following:
Wall adapter (5V, 2A recommended)
Computer USB port
Power bank (for portable charging)
4. Watch the Charging Indicator
Pulsing light: Device is charging
Solid light: Device is fully charged
Charging from 0% to 100% typically takes about 2–3 hours.
🔋 Battery Performance & Care Tips
Battery Life: Up to 4+ hours of continuous use on a full charge
Charge Before First Use: Fully charge the device before using it for the first time.
Avoid Overcharging: Unplug once the device is fully charged to help preserve battery life.
Partial Charging is Fine: Lithium-ion batteries don't require full discharges—topping off is safe and recommended.
⚠️ Charging Troubleshooting
Problem: Device won’t charge
Solutions:
Confirm the USB-C cable and power source are working.
Try a different USB-C cable or wall adapter.
Check that the charging port is clean and free of debris.
Make sure the device is powered off while charging.
Problem: Battery drains too quickly
Solutions:
Lower the massage speed to conserve battery life.
Ensure the device is fully charged before use.
If performance continues to decline, contact Ekrin support.
🧳 Traveling with Your Ekrin 365
The Ekrin 365 is travel-friendly and charges easily with standard USB-C ports.
When flying, pack the device in your carry-on luggage (lithium batteries should not be placed in checked baggage).
Always bring your USB-C cable to recharge conveniently anywhere.
If your device isn't working as expected:
Fill out the Warranty Claim Form found on our website.
Provide the following:
Your full name and email address
Order number or purchase receipt
A brief description of the issue
Photos or video (if available)
Our team will walk you through basic troubleshooting or begin the replacement process if needed.
📦 In many cases, we’ll ship a replacement device or part at no cost—fast and hassle-free.