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Shipping PoliciesUpdated 9 days ago

Shipping Information – Domestic & International

We’re committed to delivering your order quickly, safely, and conveniently—whether you're across town or across the globe. Here's everything you need to know about our shipping options.


📦 U.S. Shipping (Lower 48 States)

We currently offer two options within the continental U.S.:

1. Free Standard Shipping

  • Cost: $0 – always free

  • Delivery Time: 3–7 business days
    Perfect if you’re not in a rush. We’ll get your order to you with care—no shipping fee required.

2. Expedited Shipping

  • Cost: $4.99

  • Delivery Time: 1–3 business days
    Need your order sooner? Select expedited shipping at checkout for faster delivery.


🚀 Amazon Prime Shipping (Prime Members Only)

If you’re an Amazon Prime member, we also offer Free Prime Shipping through our partnership with Amazon.

  • Delivery estimates will be shown at checkout, based on your location.

  • Simply select this option when available during checkout.

📬 Have questions about your delivery? Our support team is always happy to help.


🌍 International Shipping

Yes, we ship internationally! Our goal is to make Ekrin products accessible worldwide.

What to Expect:

  • We ship to most countries

  • At checkout, you’ll see shipping options and real-time costs after entering your address

  • In most cases, we offer Expedited DDP Shipping only


💡 What is DDP (Delivery Duties Paid)?

DDP means we handle all customs duties, taxes, and import fees upfront, so you’re not stuck with surprise charges on delivery.

  • No extra fees at your doorstep

  • Total shipping + customs costs shown clearly at checkout

  • Seamless, worry-free delivery

📌 If no options appear after entering your address, contact us directly—we may still be able to ship to your location.


Why Not Offer Slower, Cheaper Options?

We understand slower shipping can be more budget-friendly. However, to ensure reliable delivery, accurate tracking, and smooth customs clearance, we currently focus on expedited DDP services only.


Want help tracking your order or have questions about international destinations? Contact our support team—we're here to help every step of the way.

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