Warranty Information For Ekrin Bantam Massage GunUpdated a month ago
Bantam Massage Gun Warranty – Ekrin Athletics
At Ekrin Athletics, we stand behind the quality and durability of every product we make. Your Bantam Massage Gun comes with a warranty designed to give you peace of mind—because your wellness journey should be worry-free.
📦 What the Warranty Covers
Your Bantam includes a limited warranty that protects against defects in materials and workmanship under normal use.
✅ Covered:
Mechanical or electrical malfunctions
Battery performance issues not caused by misuse
Charging or power-related defects
Faulty components or build quality concerns
❌ Not Covered:
Damage caused by misuse, abuse, or accidents (e.g., drops, water exposure)
Normal wear and tear (e.g., scratches, cosmetic fading)
Third-party repairs or modifications
Use of incompatible chargers or accessories
Damage from not following proper care or charging instructions
🕒 Warranty Duration
Your Bantam is backed by a lifetime limited warranty for all registered customers.
Registration must be completed on the official Ekrin Athletics website within 30 days of purchase.
https://www.ekrin.com/pages/warranty
📝 How to File a Warranty Claim
If your device isn't working as expected:
Fill out the Warranty Claim Form found on our website.
Provide the following:
Your full name and email address
Order number or purchase receipt
A brief description of the issue
Photos or video (if available)
Our team will walk you through basic troubleshooting or begin the replacement process if needed.
📦 In many cases, we’ll ship a replacement device or part at no cost—fast and hassle-free.
🚚 Returns & Replacements
If your product qualifies for a warranty replacement:
You may be asked to return the defective unit.
Replacement units are typically shipped within 3–5 business days after approval.
Our support team will provide full return shipping instructions if needed.
🧘 Enjoy Worry-Free Wellness
Your satisfaction is our priority. The Bantam was designed to be durable, dependable, and ready for daily use—supported by a warranty that protects your investment for the long term.