Can I order additional massage gun heads?. Please view our "Accessories" page to purchase any additional supplies for your massage gun. Please note that the attachments for one Massager may differ from another due to the locking mechanisms used to se
What are Open-Box items?. Open-Box items are devices that were purchased and then returned to us within the 30-day return window. While some items may have minor cosmetic blemishes, most are like new. All of our Open-Box items (when available) are al
How long will it take to receive my product?Our free shipping takes 3-5 business days. We also offer expedited 2-day shipping for an additional charge of only $3.99.
What shipping carrier do you use?Ekrin Athletics uses standard shipping carriers such as FedEx, UPS, DHL, USPS, and more, based on speed and cost-efficiency for our customers.
To initiate a return, please contact our Customer Care Team at [email protected]. We have a 30 day, no-questions-asked return policy. During the holiday season, any orders placed between November 10th and December 10th will have an extended
If you need to make a warranty claim on your product, please fill out our warranty claim form, which you can find here: https://www.ekrin.com/pages/warranty. You will need to provide your contact information, order number, date, location of purchase,